Bozrah Service Information

How do I contact Customer Service?

Email:blpcustomerservice@grotonutilities.com
Phone: 860.889.7388
Fax: 860.446.0183

How to apply for service?

Moving into Bozrah Light and Power service area, simply contact us at 860.889-7388 to have your electric account activated. YOU NO LONGER HAVE TO COME INTO THE OFFICE. Bozrah Light and Power requires minimum of two (2) business days prior to your move date.

When you call, be sure to have the following information:

  • Copy of lease / purchase agreement
  • Security Deposit – All customers are subject to credit check to determine Security Deposit. If required, the Security Deposit must be paid at the time of service.
  • Exact address for service, including apartment number
  • Valid phone number
  • Employer information
  • Social Security Number

How do I terminate my utility service(s)?

If you need to arrange termination of your utility service, please call us at 860.889.7388. We require a minimum of 2 business days prior to your move to arrange for termination.

How do I pay my bill?

Bozrah Light and Power currently offers several convenient bill payment options.

  • Online Bill Pay: Pay your bill from the comfort of your home using Bozrah Light and Power 24/7 online bill payment site. Sign up is easy. All you need is a valid email address and your most recent Bozrah Light and Power utility bill.
  • Pay by Phone: Call Bozrah Light and Power at 860.889.7388.
  • Pay by Mail: To ensure quick and accurate payment processing, use the envelope provided with your statement.

How do I make a payment arrangement?

See the Bozrah Payment Arrangement page

 

Schedule of Charges (As of March 1, 2020)

SECURITY DEPOSITS (All customers are subject to credit check to determine Security Deposit.)

  • Residential: An amount equal to three (3) months estimated bill; minimum of $300.00
  • Commercial/Industrial – Electric / Water Service: An amount equal up to three months estimated bill upon approval, Business Credit reference may be used.
  • Security Deposit Interest – The rate of interest paid shall be equal to the average rate paid on saving deposits by insured commercial banks as last published in the Federal Reserve Board Bulletin in November of the prior year. Changes in interest rates shall be effective January 1 of each year.

New Service / Transfer Fee – a one-time fee of $25.00 will be applied to your first utility bill.

Unpaid Checks – All ACH / checks returned by the maker’s bank for any reason shall be subject to a charge of $30.00.

Late Payment Charges – All accounts with delinquent outstanding balances over $10.00 (excluding various governmental levels) to be applied at 1.25% per month.

 

Same Day Connection Charges
Before 3:30 p.m. (Weekdays) $85.00
After 3:30 p.m. Weekdays and / Weekends and Holidays $195.00
Reconnection Charges (Non-Payment Disconnect)
Before 3:30 p.m. (Weekdays) $50.00
After 3:30 p.m. Weekdays and / Weekends and Holidays $195.00
**Reconnection for Non-Payment: Fees required to be paid at time of service
 
Electric Reconnection at Pole
Normal working hours $85.00
Outside normal working hours $195.00
Special Meter Readings
During normal working hours $35.00
Outside normal working hours $195.00