Groton Utilities Customer Service Center Closing Tuesday Evening

City of Groton Mayor Keith Hedrick has issued a Declaration of Local Civil Preparedness Emergency this evening in response to the COVID-19 Pandemic. In addition, the Mayor announced that the City of Groton Municipal Building will be closed to the public indefinitely beginning at the end of business on Tuesday, March 17, 2020. The Groton Utilities Customer Service Center will also not be accessible to the public with the building closing to the public. City Government and Groton Utilities will be fully functional, however, and all employees are expected to report to work as usual.

Bozrah Light and Power Customer Service Center will close on Tuesday evening as well.

While the building is closed residents and customers may still call city and utility departments for assistance. Groton Utilities customers can pay their utility bills either online through the company website,, or on the phone with a customer service representative at 860-446-4000.

All other transactions and queries can be handled by phone with a customer service representative as well.

Earlier in the day it was announced that all City of Groton public meetings will be closed to the public indefinitely. The meetings will be televised live on Groton Municipal Television Channel 2 and online through their website. This was done in response to State of Connecticut Executive Order 7B, which suspended in-person open meeting requirements due to the COVID-19 outbreak.

The City of Groton and Groton Utilities appreciates the patience and understanding of all its residents and customers during this crisis. If you have any questions whatever please do not hesitate to contact us.

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