Groton Utilities has issued a SCAM ALERT to all its customers. Be alert and be aware that you may be receiving phony telephone calls. These callers have been targeting area utility customers. If you are a local business in our service area, you are even more likely to be a target.
These callers claim to represent Groton Utilities and ask for payment in order to avoid utility service termination.
Do not respond to these bogus telephone inquiries.
Most importantly, if Groton Utilities contacts you directly, we will always identify ourselves at the outset of the telephone call.
Groton Utilities recommends that you always ask for identification of any caller and their telephone numbers. You can always call us directly at our Customer Service Center at 860-446-4000 to confirm the legitimacy of any unsolicited calls to your residence or business.
Never give your personal financial information to anyone whom you do not know. This includes credit card numbers, social security numbers or bank account numbers.
Updated as of January 21, 2016
PHONE SCAM: Callers claiming to represent Groton Utilities and/or the City of Groton and asking for payment in order to avoid utility service termination. The callers target local residents / businesses and request payment directly with the caller.
DO NOT give ANY information to anyone on the phone before assuring that the call is legitimate. Groton Utilities does not use any type of 800 number. Don’t assume the call is from Groton Utilities / City of Groton by the Caller ID only. Please contact GU at 860-446-4000 to verify the legitimacy of a call.