Payment Plans & Assistance

Payment Plans

We understand circumstances can make it difficult to meet your monthly bills. With this in mind, Groton Utilities accepts requests to set up a payment arrangement.

In order to request a payment arrangement contact Customer Service at 860-446-4000. Payment arrangements must be made before the disconnection date.

All payment arrangements must be approved by one of our Customer Service Representatives.

If you fail to adhere to the payment arrangement, your service will be disconnected. If service is disconnected for non-payment, the entire account balance, reconnection fee and deposit must be paid before service(s) is restored.

Payment Agreement Form (PDF)

You are eligible for payment arrangements if:

  • Your name appears on the utility bill or if you have written authorization to access the account
  • Bill is no more than two months past due
  • The request is made before the disconnection date


There are various payment assistance programs available throughout the state. Eligibility varies depending on your circumstance. This list is not inclusive but we try to keep it up to date as we hear about additional programs. Also check local Churches, Unions, Colleges and Military Relief Funding.